Embassy Suites by Hilton San Juan Hotel & Casino | Resort in Carolina

| 9.0 (4464 Reviews) |  1 Bathroom
Villas del Palmar Sur Resort | Embassy Suites by Hilton San Juan Hotel & Casino

Resort in Villas del Palmar Sur, Carolina

Along with a casino, this smoke-free resort has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
Bedroom
  • Bed sheets
  • Air conditioning
  • Blackout drapes/curtains
  • Laptop-friendly workspace
  • Desk chair
  • Soundproofing
  • Iron/ironing board
  • Free newspapers (weekdays)
  • Phone
  • In-room massage
  • Free local calls
  • Laptop-compatible safe
Breakfast
  • Free cooked-to-order breakfast available 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • 1 poolside bar and 1 bar
  • Room service available
  • 1 restaurant and 1 coffee shop/cafe
  • Microwave
  • Coffee/tea maker
  • Refrigerator
Parking
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking and van parking available
  • Covered self parking on site (USD 27.88 per night)
Accessibility
  • Valet for wheelchair-equipped vehicle
  • Hallway handrail height (inches): 29
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Stairway handrail height (inches): 33
  • Wheelchair-accessible parking
  • Phone accessibility kit
  • Thin carpet in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • 6 on-site accessible parking spaces
  • Well-lit path to entrance
  • Braille signage
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Elevator
  • Wheelchair-accessible registration desk height (inches): 25
  • Elevator door width (inches): 42
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Stair-free path to entrance
  • Assistive listening devices available
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
Activities
  • Casino
  • Jet skiing
  • Sailing
  • Snorkeling
  • Scuba diving
  • Health/beauty spa
  • Golfing
  • Ecotours
  • Hiking/biking trails
  • Windsurfing
  • Beach access
  • Kayaking
  • Surfing/body boarding
  • Parasailing
  • Swimming
  • Outdoor pool
  • Playground
  • Free bicycle rentals
  • Spa services
  • Hot tub
  • 24-hour fitness center
  • Children's pool
Entertainment
  • 55-inch flat-screen TV
  • Cable channels
General
  • Meeting rooms
  • Conference space (12000 square feet)
  • 24-hour business center
  • Computer station
  • ATM/banking services
  • Reception hall
  • Vending machine
  • Elevator
  • Front-desk safe
  • Banquet hall
  • Ballroom
  • Spanish
  • English
  • TV in lobby
  • Casino VIP room
  • Beach towels
  • 6 casino gaming tables
  • Bingo
  • Smoke-free property
  • 114 casino slot machines
  • Couples dining
  • Casino (650 square feet of space)
Guest Services
  • Microwave
  • Outdoor pool
  • Playground
  • Laundry facilities
  • Soundproofed rooms
  • Children's pool
  • Refrigerator
  • Multilingual staff
  • Porter/bellhop
  • Water sports equipment
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Laundry facilities
  • Dry cleaning service
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beach umbrellas
  • Terrace
  • BBQ grill(s)
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Beach loungers
Spa
  • Facials
  • Massages
  • Body treatments

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Covered self parking fee: usd 27.88 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Heather
Mar 12, 2026 11:06:14 PM
Review Score:   8
Summary: Property is great, lobby is beautiful, staff wonderful. Rooms need upgrade but are clean, and the area needs some clean up. Not the nicest part of the island.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 2 Double Beds
Room Size: 450 square feet m2
2 Double Beds
Suite, 2 Double Beds

General

Number of bedrooms - 1, Square feet - 450, Designer toiletries, Ping - 13, Separate bedroom, Number of living rooms 1, Free toiletries, Square meters - 42, Desk, No cribs (infant beds), Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Suite, 1 King Bed, Pool View
Room Size: 450 square feet m2
1 King Bed
Suite, 1 King Bed, Pool View

General

Number of bedrooms - 1, Square feet - 450, Sofa bed, Ping - 13, Extra bed count 1, Number of living rooms 1, Square meters - 42, Pool view, Desk, No cribs (infant beds), Separate sitting area, Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms, 2 Bathrooms
Room Size: 450 square feet m2
3 King Bed and Double Beds
Suite, 2 Bedrooms, 2 Bathrooms

General

Number of bedrooms - 2, Square feet - 450, Designer toiletries, Sofa bed, Extra bed count 1, Number of living rooms 1, Free toiletries, Square meters - 42, Ping - 12.65, Desk, No cribs (infant beds), Separate sitting area, Bed count maximum 3, City view, Bed count minimum 3
Suite, 2 Double Beds, Pool View
Room Size: 450 square feet m2
2 Double Beds
Suite, 2 Double Beds, Pool View

General

Number of bedrooms - 1, Square feet - 450, Sofa bed, Extra bed count 1, Number of living rooms 1, Square meters - 42, Pool view, Ping - 12.65, Desk, No cribs (infant beds), Separate sitting area, Bed count minimum 2, Bed count maximum 2
Presidential Suite, 1 King Bed
Room Size: 1064 square feet m2
1 King Bed
Presidential Suite, 1 King Bed

General

Number of bedrooms - 1, Designer toiletries, Sofa bed, Separate bedroom, Extra bed count 1, Number of living rooms 1, Free toiletries, Square meters - 99, Square feet - 1064, Pool view, Ping - 29.90, Desk, No cribs (infant beds), Separate sitting area, Bed count minimum 1, Bed count maximum 1
Basic Studio, 1 King Bed, Non Smoking (Nonsuite)
Room Size: 450 square feet m2
1 King Bed
Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

General

Square meters - 42, Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Square feet - 450, Room and bed type depend on availability check-in, Ping - 13, Bed count minimum 1, Bed count maximum 1, City view
Suite, 2 Double Beds (Top Floor)
Room Size: 450 square feet m2
2 Double Beds
Suite, 2 Double Beds (Top Floor)

General

Number of bedrooms - 1, Square feet - 450, Designer toiletries, Location - top floor, Separate bedroom, Number of living rooms 1, Free toiletries, Square meters - 42, Pool view, Ping - 12.65, Desk, No cribs (infant beds), Separate sitting area, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
Room Size: 450 square feet m2
1 King Bed
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

General

Wheelchair-width doorways, Number of bedrooms - 1, Designer toiletries, Extra bed count 1, Doorway wheelchair width (centimeters) - 92, Doorway wheelchair width (inches) - 36, Bed count minimum 1, Visual fire alarm, Roll-in shower width (inches) - 60, Raised toilet seat, Square feet - 450, Raised toilet seat height (inches) - 17, Sofa bed, Bathtub or shower, Separate bedroom, Wheelchair accessible, Number of living rooms 1, Free toiletries, Raised toilet seat height (centimeters) - 43, Roll-in shower width (centimeters) - 152, Portable bathtub seat, Square meters - 42, Bathroom grab bars, Ping - 12.65, Desk, No cribs (infant beds), Separate sitting area, Roll-in shower, Bed count maximum 1, City view
Suite, 1 King Bed, Accessible (Roll-in Shower)
Room Size: 450 square feet m2
1 King Bed
Suite, 1 King Bed, Accessible (Roll-in Shower)

General

Wheelchair-width doorways, Number of bedrooms - 1, Designer toiletries, Extra bed count 1, Doorway wheelchair width (centimeters) - 92, Doorway wheelchair width (inches) - 36, Bed count minimum 1, Visual fire alarm, Roll-in shower width (inches) - 60, Raised toilet seat, Square feet - 450, Raised toilet seat height (inches) - 17, Sofa bed, Ping - 13, Bathtub or shower, Separate bedroom, Wheelchair accessible, Number of living rooms 1, Free toiletries, Raised toilet seat height (centimeters) - 43, Roll-in shower width (centimeters) - 152, Accessible bathtub, Portable bathtub seat, Square meters - 42, Bathroom grab bars, Desk, No cribs (infant beds), Separate sitting area, Roll-in shower, Bed count maximum 1, City view
Suite, 1 King Bed (Top Floor)
Room Size: 450 square feet m2
1 King Bed
Suite, 1 King Bed (Top Floor)

General

Number of bedrooms - 1, Square feet - 450, Designer toiletries, Sofa bed, Location - top floor, Separate bedroom, Extra bed count 1, Number of living rooms 1, Free toiletries, Square meters - 42, Pool view, Ping - 12.65, Desk, No cribs (infant beds), Separate sitting area, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed
Room Size: 450 square feet m2
1 King Bed
Suite, 1 King Bed

General

Number of bedrooms - 1, Square feet - 450, Designer toiletries, Ping - 13, Separate bedroom, Number of living rooms 1, Free toiletries, Square meters - 42, Desk, No cribs (infant beds), Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)
Room Size: 360 square feet m2
2 Double Beds
Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

General

Number of living rooms 0, Ping - 10.12, No cribs (infant beds), Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 360, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2

FAQ's

Is this Villas del Palmar Sur resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Villas del Palmar Sur resort have a swimming pool?

Yes, this Villas del Palmar Sur resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Villas del Palmar Sur resort?

Best-rates for the Villas del Palmar Sur resort starts from $334 per night with includes Child Friendly, Internet, View, Security/Safety, Business Services, Restaurant, Kitchen, Air Conditioner, Parking, Sports/Activities, Spa, Breakfast, Hot Tub, Laundry, TV, Wheelchair Accessible, Ocean View, Balcony/Terrace, Wellness Facilities, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Pool, Accessibility, Bedding/Linens, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Villas del Palmar Sur resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Villas del Palmar Sur resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villas del Palmar Sur resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Villas del Palmar Sur resort?

Based on the information reported by the owner or manager, the Villas del Palmar Sur resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Villas del Palmar Sur resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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