Hotel Indigo Playa Del Carmen by IHG | Hotel in Playa del Carmen
Hotel in Downtown, Playa del Carmen
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Change of towels is available on request.
Hotel Indigo Playa Del Carmen by IHG offers 83 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Facility Overview
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Toothbrush and toothpaste (on request)
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Toilet paper
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Shampoo
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Hair dryer
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Soap
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Towels
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Private bathroom
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Shower
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Rainfall showerhead
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Free toiletries
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Air conditioning
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Premium bedding
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Bed sheets
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Hypo-allergenic bedding
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Blackout drapes/curtains
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Free cribs/infant beds
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Phone
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Desk chair
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Connecting rooms available
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Laptop-friendly workspace
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Desk
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Eco-friendly cleaning products used
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Recycling
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Laptop-compatible safe
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1 restaurant and 1 coffee shop/cafe
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Continental breakfast available for a fee daily 7:00 AM–1:00 PM: MXN 300 per person
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1 bar
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Coffee/tea maker
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Mini-fridge
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Secured covered valet parking on site (MXN 400 per day; includes in/out privileges)
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Wheelchair-accessible parking available
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Braille signage
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Wheelchair-accessible lounge
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible fitness center
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Handrails in stairways
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2 on-site accessible parking spaces
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Wheelchair-accessible path to elevator
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Elevator
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Wheelchair-accessible business center
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Tile flooring in public areas
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Wheelchair-accessible path of travel
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Tile flooring in room
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Visual alarms in hallways
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Smooth flooring in public areas
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Wheelchair-accessible pool
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Area rugs in room
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Well-lit path to entrance
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Wheelchairs available on site
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Valet for wheelchair-equipped vehicle
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Wheelchair-accessible restaurant
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Front entrance ramp
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Wheelchair-accessible parking
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Swimming
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Theme parks
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Water tubing
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Outdoor pool
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Bike parking
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Fitness center
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Bike storage
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Cable channels
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55-inch Smart TV
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Conference space (2314 square feet)
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Coworking space
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24-hour business center
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Meeting rooms - 2
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Computer station
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Ballroom
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Gift shop/newsstand
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Water dispenser
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Elevator
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English
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Spanish
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Vegan dining options
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Smoke-free property
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Comprehensive food waste policy
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Water dispenser
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At least 80% lighting from LEDs
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Vegetarian dining options
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Laundry facilities
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Outdoor pool
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Snack bar/deli
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Mini-fridge
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Free cribs/infant beds
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Laundry facilities
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Daily housekeeping
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Change of bedsheets (on request)
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24-hour front desk
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Luggage storage
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Multilingual staff
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Tour/ticket assistance
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Change of towels (on request)
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Dry cleaning service
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Pool umbrellas
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Free pool cabanas
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Pool sun loungers
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Nature reserve
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Outdoor furniture
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Rooftop terrace
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 008-007-007871/2025 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Standard Room, 1 King Bed, Balcony, Ocean View
Room Size:
377 square feet m2
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GeneralPing - 11, Pets not allowed, Square feet - 377, Square meters - 35, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony |
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Standard Room, 1 King Bed, Ocean View
Room Size:
420 square feet m2
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GeneralSquare meters - 39, Ping - 12, Pets not allowed, Bed count minimum 1, Ocean view, Bed count maximum 1, Square feet - 420 |
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Standard Room, 1 King Bed
Room Size:
420 square feet m2
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GeneralSquare meters - 39, Ping - 12, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square feet - 420 |
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Standard Room, 1 King Bed, Balcony
Room Size:
377 square feet m2
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GeneralPing - 11, Pets not allowed, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view, Furnished balcony |
|
Premium Room, 1 King Bed, Ocean View, Corner
Room Size:
420 square feet m2
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GeneralSquare meters - 39, Ping - 12, Separate sitting area, Pets not allowed, Bed count minimum 1, Ocean view, Bed count maximum 1, Square feet - 420, Furnished balcony |
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Standard Room
Room Size:
334 square feet m2
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GeneralSquare meters - 31, Ping - 9, Number of bedrooms - 1, Pets not allowed, Square feet - 334, Bed count minimum 1, Bed count maximum 1, City view |
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Premium Room, 2 Queen Beds
Room Size:
420 square feet m2
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GeneralSquare meters - 39, Ping - 12, Separate sitting area, Sofa bed, Pets not allowed, Extra bed count 1, Bed count minimum 2, Square feet - 420, Bed count maximum 2 |
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Premium Room, 1 King Bed, Balcony, Corner
Room Size:
420 square feet m2
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GeneralSquare meters - 39, Ping - 12, Separate sitting area, Sofa bed, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 420, City view, Furnished balcony |
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Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace)
Room Size:
484 square feet m2
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GeneralPet-friendly room, Wheelchair-width doorways, Square feet - 484, Ping - 14, Grab bar - near toilet, Wheelchair accessible, Square meters - 45, Lowered locks/deadbolt, Lowered peephole/view port in door, Furnished balcony or patio, Wheelchair-accessible bathroom vanity, Separate sitting area, Bed count minimum 1, Roll-in shower, Bed count maximum 1 |
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Premium Room, 1 King Bed, Balcony
Room Size:
420 square feet m2
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GeneralPet-friendly room, Square meters - 39, Ping - 12, Separate sitting area, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 420, City view, Furnished balcony |
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Premium Room, 2 Queen Beds, Terrace
Room Size:
484 square feet m2
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GeneralPet-friendly room, Furnished balcony or patio, Square feet - 484, Separate sitting area, Ping - 14, Square meters - 45, Bed count minimum 2, Bed count maximum 2 |
FAQ's
Is this Downtown hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Downtown hotel have a swimming pool?
Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Downtown hotel?
Best-rates for the Downtown hotel starts from $158 per night with includes Wheelchair Accessible, Balcony/Terrace, Security/Safety, Guest Services, Breakfast, Internet, Accessibility, Sports/Activities, Restaurant, Child Friendly, Parking, Business Services, Bedding/Linens, Wellness Facilities, Bar, Laundry, Air Conditioner, Pool, Toiletries, Eco Friendly, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Downtown hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Downtown hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Downtown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Downtown hotel?
Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Downtown hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
