Is this Xambé pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xambé have a swimming pool?

Yes, this Xambé has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xambé?

Best-rates for the Xambé starts from $91 per night with includes Wheelchair Accessible, Business Services, Sports/Activities, Bedding/Linens, Internet, Kitchen, Laundry, Air Conditioner, Pet Friendly, Pool, Accessibility, Guest Services, Child Friendly, Parking, Security/Safety, Wellness Facilities, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xambé a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xambé wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xambé is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xambé?

Based on the information reported by the owner or manager, the Xambé indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xambé?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Xambé | Apartment in Tulum

| 8.6 (97 Reviews) | Pet Friendly 1 Bedroom 1 Bathroom 2 Guests

1 Bedroom Apartment in Tulum

Aparthotel in Tulum with free parking
Along with an outdoor pool, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a banquet hall are onsite.
Each apartment offers free WiFi, premium bedding, and a Smart TV with digital channels. A rainfall shower, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 2:30 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Pet deposit: mxn 1000 per stay pet fee: mxn 1000 per accommodation, per stay service animals are exempt from fees housekeeping fee: mxn 500 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets allowed for an extra charge of mxn 1000 per accommodation, per stay, plus a deposit of mxn 1000 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property mobile payment options include: google pay, apple pay, and huawei pay noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Tracy

Sep 25, 2025 05:59:44 AM

Review Score: 8

Summary: I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.

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Xambé | Apartment in Tulum

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