Is this Aloft Playa Del Carmen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Aloft Playa Del Carmen have a swimming pool?

Yes, this Aloft Playa Del Carmen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aloft Playa Del Carmen?

Best-rates for the Aloft Playa Del Carmen starts from $139 per night with includes Restaurant, Laundry, Parking, View, Security/Safety, Bedding/Linens, Toiletries, Breakfast, Pool, Wheelchair Accessible, Bar, Guest Services, Child Friendly, Air Conditioner, TV, Business Services, Wellness Facilities, Internet, Kitchen, Balcony/Terrace, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aloft Playa Del Carmen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aloft Playa Del Carmen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aloft Playa Del Carmen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aloft Playa Del Carmen?

Based on the information reported by the owner or manager, the Aloft Playa Del Carmen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aloft Playa Del Carmen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Aloft Playa Del Carmen | Hotel in Playa del Carmen

| 9.0 (622 Reviews) | 1 Bathroom

Hotel in Downtown, Playa del Carmen

Hotel connected to a shopping center in Playa del Carmen with 2 outdoor pools
2 outdoor pools, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Aloft Playa Del Carmen offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Rainfall showerhead

Free toiletries

Toilet paper

Hair dryer

Private bathroom

Soap

Shampoo

Towels

Bedroom

Down comforter

Air conditioning

Hypo-allergenic bedding

Bed sheets

Safe

Individually furnished

Connecting rooms available

Free local calls

Iron/ironing board

LED light bulbs

Access via exterior corridors

Individually decorated

Slippers

Energy-saving switches

Phone

Water-efficient showers only

Breakfast

2 bars/lounges and 1 poolside bar

24-hour room service

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MXN 300 for adults and MXN 150 for children

1 restaurant and 1 coffee shop/cafe

Free tea bags/instant coffee

Mini-fridge

Parking

Limited onsite parking

Secured covered self parking on site (MXN 200 per day)

Height restrictions apply for onsite parking

Electric car charging station on site

Wheelchair-accessible parking available

Onsite parking available only on request

Accessibility

Transfer shower

Grab bar near toilet

Wheelchair-accessible business center

Well-lit path to entrance

Wheelchair-accessible registration desk

Smooth flooring in room

Wheelchair-accessible fitness center

Wheelchairs available on site

Lever door handles

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Braille signage

Stair-free path to entrance

Phone accessibility kit

Pool hoist on site

Pool access ramp on site

Wheelchair-accessible pool

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Activities

Beach access

Outlet shopping

Shopping mall

2 outdoor pools

Entertainment

Cable channels

MP3 dock

55-inch LED TV

General

24-hour business center

Meeting rooms - 3

Coworking space

Reception hall

Grocery/convenience store

Elevator

Spanish

English

Vegan dining options

Biodegradable coffee stirrers

Rooftop garden

At least 80% lighting from LEDs

No plastic coffee stirrers

Double-glazed windows

Shared microwave

Vegetarian dining options

TV in lobby

Smoke-free property

Guest Services

Grocery/convenience store

Mini-fridge

Snack bar/deli

2 outdoor pools

Daily housekeeping

Change of bedsheets (on request)

Tour/ticket assistance

Change of towels (on request)

Porter/bellhop

24-hour front desk

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Outdoors

Outdoor furniture

Dock

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Fee for buffet breakfast: approximately mxn 300 for adults and mxn 150 for children covered self parking fee: mxn 200 per day pet deposit: mxn 2000 per stay pet fee: mxn 450 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 450 per pet, per night, plus a deposit of mxn 2000 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

May-Christin

Feb 1, 2026 05:32:23 AM

Review Score: 10

Summary: We really enjoyed our stay. The hotel has a great pool area, big rooms, and comfortable beds. The only downside was the bathroom layout with sliding and glass doors opening to the hallway/room, which is not very practical when travelling with friends. Excellent location right by 5th Avenue, close to restaurants and shops, plus a good gym and outdoor training options across the street.

See All Reviews

Room Arrangement

Room Info	Facilities
Breezy, Room, 1 King Bed, Balcony Room Size: 419 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 419, Coffee/tea maker, Ping - 12, Pets not allowed, Location - top floor, Balcony or patio, No cribs (infant beds), Square meters - 38.90, Balcony, Courtyard view, Bed count minimum 1, Bed count maximum 1, City view
Breezy, Room, 2 Queen Beds, Balcony Room Size: 443 square feet m² 2 Queen Beds	General Number of bedrooms - 1, Coffee/tea maker, Ping - 12, Pets not allowed, Location - top floor, Square feet - 443, Square meters - 41.12, No cribs (infant beds), Balcony, Courtyard view, Bed count minimum 2, City view, Bed count maximum 2
aloft, Room, 1 King Bed Room Size: 365 square feet m² 1 King Bed	General Pet-friendly room, Grab bar - in shower, Wheelchair-width doorways, Number of bedrooms - 1, Coffee/tea maker, Room and bed type depend on availability check-in, Hand-held showerhead, Location - top floor, Grab bar - near toilet, Wheelchair accessible, Square feet - 365, Ping - 10, Lowered peephole/view port in door, Square meters - 33.90, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
aloft, Room, 2 Queen Beds Room Size: 365 square feet m² 2 Queen Beds	General Square meters - 33.90, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Room and bed type depend on availability check-in, Pets not allowed, Location - top floor, Bed count minimum 2, Square feet - 365, Ping - 10, Bed count maximum 2
Suite, 1 King Bed Room Size: 730 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 67.80, Number of bedrooms - 0, Coffee/tea maker, Pets not allowed, Location - top floor, Square feet - 730, Separate dining area, Free cribs/infant beds, Ping - 21, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Balcony Room Size: 853 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 853, Number of bedrooms - 0, Coffee/tea maker, Pets not allowed, Ping - 24, Location - top floor, Separate dining area, Free cribs/infant beds, Balcony or patio, Square meters - 79.20, Separate sitting area, Balcony, Courtyard view, Bed count minimum 1, Bed count maximum 1
Suite, 2 Queen Beds Room Size: 899 square feet m² 2 Queen Beds	General Square feet - 899, Number of bedrooms - 1, Square meters - 83.56, Coffee/tea maker, Separate sitting area, Pets not allowed, Ping - 25, Location - top floor, Bed count minimum 2, Separate dining area, Free cribs/infant beds, Bed count maximum 2
Suite, 2 Queen Beds, Balcony Room Size: 867 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 867, Coffee/tea maker, Pets not allowed, Ping - 24, Location - top floor, Square meters - 80.54, Separate dining area, Free cribs/infant beds, Separate sitting area, Balcony, Courtyard view, Bed count minimum 2, City view, Bed count maximum 2