Hotel Sur Bacalar | Hotel in Chetumal

| 8.7 (920 Reviews) |   Pet Friendly  9 Bathrooms  30 Guests
Centro Hotel | Hotel Sur Bacalar

Hotel in Centro, Chetumal

Hotel Sur Bacalar has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 4-star hotel offers room service, a concierge service and free WiFi. Free private parking is available and the hotel also has car rental for guests who want to explore the surrounding area. At the hotel, the rooms have a closet. Complete with a private bathroom equipped with free toiletries, all rooms at Hotel Sur Bacalar have a flat-screen TV and air conditioning, and some rooms also feature a terrace. All guest rooms have a safety deposit box. The accommodation offers an à la carte or American breakfast. Chetumal International Airport is 22 miles from the property.

Hotel Sur Bacalar is located in Chetumal.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, View, Balcony/Terrace, and several others. This is a 4 star rated property and has over 920 reviews with the average score of 8.7 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Sur Bacalar in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Sur Bacalar”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Bar
  • Restaurant
Parking
  • Parking
  • Free parking
  • Private Parking
  • Parking garage
Activities
  • Spa
  • Back massage
  • Foot massage
  • Water sports facilities on site
  • Tour or class about local culture
  • Hand massage
  • Massage
  • Couples' massage
  • Full-body massage
  • Themed dinners
General
  • Family rooms
  • Air conditioning
  • Designated smoking area
  • Safe
  • Hypoallergenic room available
  • Smoke-free property
  • Non-smoking rooms
  • Pet friendly
Guest Services
  • Shuttle service (additional charge)
  • Car rental
  • Express check-in/out
  • Baggage storage
  • Private check-in/out
  • Shuttle service
  • Concierge
  • Room service
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Garden
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • Key access
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Plunge pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: 010-007-007346/2025

Reviews

Value for money:
7.81
Location:
9.08
Staff:
8.64
Facilities:
7.94
Comfort:
8.28
Cleanliness:
8.3
Alison
Apr 21, 2026 07:00:00 AM
Review Score:   10
Belize
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Great location & really good restaurant attached to property
Summary: Helpful staff & friendly atmosphere
See All Reviews

Room Arrangement

Room Info Facilities
Classic Quadruple Room
Room Type: Quad
Room Size: 28 m2
2 Full bed(s) Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Bathtub, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Trash cans, Mosquito net

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

View

Garden view, Inner courtyard view, View, Pool view

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Double Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Bathtub, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Trash cans, Mosquito net

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

View

Garden view, Inner courtyard view, View, Pool view

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Quadruple Room
Room Type: Quad
Room Size: 28 m2
2 Full bed(s) Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Bathtub, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Trash cans, Mosquito net

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Outdoors

Balcony

View

Garden view, Inner courtyard view, View, Pool view

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Double Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Bathtub, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Trash cans, Mosquito net

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Outdoors

Balcony

View

Garden view, Inner courtyard view, View, Pool view

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite with Garden View
Room Type: Suite
Room Size: 32 m2
1 Sofa bed Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Fan, Safe, Smoke Alarm, Private entrance, Trash cans, Mosquito net

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Bathroom

Shampoo, Private bathroom, Free toiletries, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

Kitchen

Kitchenette, Stovetop, Toaster, Oven, Kitchenware, Kitchen, Coffee machine, Dining table, Refrigerator, Wine glasses

Living Area

Sitting area, Dining area

Outdoors

Outdoor dining area, Patio

View

Garden view, City view, Quiet street view, View

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite with Terrace
Room Type: Suite
Room Size: 32 m2
1 Sofa bed Bed
2 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Fan, Safe, Smoke Alarm, Private entrance, Trash cans, Mosquito net

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Bathroom

Shampoo, Private bathroom, Free toiletries, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

Kitchen

Kitchenette, Stovetop, Toaster, Oven, Kitchenware, Kitchen, Coffee machine, Dining table, Refrigerator, Wine glasses

Outdoors

Balcony, Terrace

Living Area

Sitting area, Dining area

View

Garden view, City view, Quiet street view, View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Triple Room
Room Type: Triple
Room Size: 28 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

General

Air conditioning, Fan, Safe, Trash cans, Mosquito net

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Bathroom

Shampoo, Private bathroom, Free toiletries, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

Outdoors

Balcony

View

Garden view, View, Pool view

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Apartment with Terrace
Room Type: Apartment
Room Size: 30 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Fan, Safe, Private entrance, Trash cans, Mosquito net

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Bathroom

Shampoo, Private bathroom, Free toiletries, Toilet paper, Body soap, Towels, Bathtub or shower, Hairdryer, Toilet

Kitchen

Kitchenette, Stovetop, Toaster, Oven, Kitchenware, Kitchen, Coffee machine, Dining table, Refrigerator, Wine glasses

Outdoors

Balcony, Terrace

Living Area

Sitting area, Dining area

View

Garden view, City view, Quiet street view, View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Room
Room Type: Double
Room Size: 28 m2
1 Full bed(s) Bed
Standard Double Room

Bathroom

Shampoo, Private bathroom, Free toiletries, Bathtub, Toilet paper, Body soap, Towels, Bathtub or shower, Toilet

General

Air conditioning, Fan, Safe, Trash cans, Mosquito net

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

View

Garden view, View, Pool view

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hotel Sur Bacalar pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Sur Bacalar?

Check-in time for Hotel Sur Bacalar starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Sur Bacalar have a swimming pool?

Yes, this Hotel Sur Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Sur Bacalar?

Best-rates for the Hotel Sur Bacalar starts from $85 per night with includes Air Conditioner, View, Balcony/Terrace, Wellness Facilities, Spa, Restaurant, Bar, Internet, Parking, Pet Friendly, Pool, Transportation/Shuttle, Sports/Activities, Guest Services, Breakfast, Designated Smoking Area, Security/Safety, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Sur Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Sur Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Sur Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Sur Bacalar?

Based on the information reported by the owner or manager, the Hotel Sur Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Sur Bacalar?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD85
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