Mara Leisure Camp | Hotel in Maasai Mara

| 7.4 (6 Reviews) |  1 Bathroom
Talek Hotel | Mara Leisure Camp

Hotel in Talek, Maasai Mara

Family-friendly hotel with spa services and an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, spa services, and a business center.
Mara Leisure Camp offers 40 accommodations with complimentary bottled water and slippers. Rooms open to balconies or patios. Business-friendly amenities include desks and safes. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
Guests can experience the thrill of a safari, and take advantage of an outdoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in time starts at noon express check-in available minimum check-in age: 18
Check-out
Check-out before 10:00 am express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 3 years old and younger stay free when using existing bedding.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

GILBERTO
Mar 28, 2018 10:03:37 PM
Review Score:   4
Summary: A beautiful property BUT with a very bad management... I was harassed by the hotel front desk manager for hotel payment since arrival- even though I provided proof of credit card payment and payment confirmation from hotel.com too. They ignored it and kept asking me to pay in full before my departure because hotel.com had not paid them yet. This payment issue ruined my stay and my entire trip! I had to spend lots of money on long distance/ rooming calls to try to resolve the issue. As a result, I was able to ONLY go on a morning game drive during my entire stay- going to game drives was the only reason I went to Kenya all the way from the USA and flew 33 hours from here to get there!!!! The issue was resolved basically on my last day when payment was confirmed. Then, after requesting some type of compensation they offered me a free ride to the airstrip in the hotel Jeep ($50 value) but asked me to pay for the entrance fee to drive thu the park which was $80. Then, on my departure date I was ready at the lobby by 12 noon - because their 10:00 am check out rules-. My airstrip transfer arrived at 2 pm and unfortunately IT BROKE in the middle of road and I had a small plane to catch at 3:00 pm. Attached is the photo. I almost missed my flight and consequently my flights to London and then to the USA! This trip was such a nightmare from arrival and the end. There is CERO courtesy to me as a guest having issues not related to me but to the management.
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