Motto by Hilton Tulum | Hotel in Tulum

| 8.6 (307 Reviews) |  1 Bathroom
Zama Hotel | Motto by Hilton Tulum

Hotel in Zama, Tulum

Luxury Tulum hotel connected to a shopping center, steps from Hunab Lifestyle Center
Along with 4 restaurants, this smoke-free hotel has 2 outdoor pools and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Motto by Hilton Tulum offers 115 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.


2 outdoor swimming pools are on site along with a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Toilet paper
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Soap
  • Shampoo
  • Eco-friendly toiletries
  • Toothbrush and toothpaste (on request)
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Bed sheets
  • Laptop-compatible safe
  • Phone
  • Mobile key entry
  • Individually furnished
  • Individually decorated
  • Desk
  • Connecting rooms available
  • Restaurant dining guide
  • Iron/ironing board (on request)
  • Guidebooks/recommendations
  • Bulk dispenser for toiletries
Breakfast
  • 3 bars/lounges
  • Coffee/tea in common area(s)
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: USD 20-30 for adults and USD 20-30 for children
  • 4 restaurants and 2 coffee shops
  • Mini-fridge
Parking
  • Wheelchair-accessible parking and van parking available
  • Free secured, covered self parking on site
Accessibility
  • Front entrance ramp
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 59
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking
  • Wheelchair-accessible fitness center
Activities
  • Boat tours
  • Jet skiing
  • Swimming
  • Theme parks
  • Outdoor pool access
  • Scuba diving
  • Scooter/moped rentals
  • Snorkeling
  • Ziplining
  • Surfing/body boarding
  • Beach access
  • Motor boating
  • Kayaking
  • Health/beauty spa
  • Ecotours
  • Art gallery
  • Free bicycle rentals
  • Shopping
  • 2 outdoor pools
  • Bike parking
  • Fitness center
  • Spa services
  • Designer stores
  • Fitness classes
  • Access to nearby outdoor pool
  • Shopping mall
Entertainment
  • Cable channels
  • 55-inch flat-screen TV
  • Premium channels
General
  • Coworking space
  • Front-desk safe
  • Water dispenser
  • Elevator
  • English
  • Spanish
  • TV in lobby
  • Shared microwave
  • Couples dining
  • Smoke-free property
  • Water dispenser
  • At least 80% lighting from LEDs
  • Communal living room
  • Vegetarian dining options
  • Local artist showcase
Guest Services
  • 2 outdoor pools
  • Free cribs/infant beds
  • Mini-fridge
  • Laundry facilities
  • Access to nearby outdoor pool
  • Snack bar/deli
  • Daily housekeeping
  • Tour/ticket assistance
  • Concierge services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Outdoor entertainment area
  • Free pool cabanas
  • Outdoor furniture
  • Rooftop terrace
  • Picnic area
  • Pool umbrellas
  • Nature reserve
Spa
  • Body treatments
  • Massage - deep-tissue
  • Manicures and pedicures

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 20 to 30 for adults, and usd 20 to 30 for children pet deposit: usd 300 per stay pet fee: usd 55 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 55 per pet, per day, plus a deposit of usd 300 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Mario
Jan 12, 2026 09:43:11 AM
Review Score:   4
Summary: Room to little
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite (1 Queen bed)
Room Size: 323 square feet m2
2 Queen Beds
Junior Suite (1 Queen bed)

General

Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 2, Pets not allowed, Courtyard view, Square feet - 323, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
Flex Room with 1 Queen Wall Bed
Room Size: 162 square feet m2
1 Queen Bed
Flex Room with 1 Queen Wall Bed

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 5, Garden view, Square feet - 162, Pets not allowed, Square meters - 15, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 Queen Bed
Room Size: 162 square feet m2
1 Queen Bed
Room, 1 Queen Bed

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Square feet - 162, Square meters - 15, In-room playpen, Extra bed count 0, Number of bathrooms - 1, Private bathroom, Garden view, Bed count minimum 1, Bed count maximum 1
1 Queen, Mobility/Hearing Accessible 3X3 Shower
Room Size: 172 square feet m2
1 Queen Bed
1 Queen, Mobility/Hearing Accessible 3X3 Shower

General

Number of bedrooms - 0, Wheelchair-width doorways, Roll-in shower width (inches) - 71, Ping - 5, Lever door handles, Transfer shower, Roll-in shower width (centimeters) - 180, Grab bar - near toilet, Extra bed count 0, Lowered locks/deadbolt, Lowered electrical outlets in bathroom, Doorway wheelchair width (inches) - 31, Square feet - 172, Low desk height (inches) - 22, Garden view, Shower grab bar height (inches) - 18, Bed count minimum 1, Toilet grab bar height (inches) - 18, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Low-height desk, Shower grab bar height (centimeters) - 45, Square meters - 16, Pets not allowed, Hand-held showerhead, Doorway wheelchair width (centimeters) - 80, Wheelchair accessible, Toilet grab bar height (centimeters) - 45, Number of bathrooms - 1, Lowered peephole/view port in door, Portable shower seat, Low desk height (centimeters) - 55, Private bathroom, Low counters/sink height (inches) - 22, Roll-in shower, Bed count maximum 1, Low counters/sink height (centimeters) - 55
Bunk beds - 1 Twin bed over 1 Queen bed
Room Size: 162 square feet m2
2 Twin Bunk Bed and Queen Bed
Bunk beds - 1 Twin bed over 1 Queen bed

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 5, Garden view, Square feet - 162, Pets not allowed, Square meters - 15, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Bunk beds - 1 Twin over 1 Queen, Rooftop Level
Room Size: 162 square feet m2
2 Twin Bunk Bed and Queen Bed
Bunk beds - 1 Twin over 1 Queen, Rooftop Level

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 5, Garden view, Square feet - 162, Pets not allowed, Square meters - 15, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Flex Room, 1 Queen Wall Bed, Rooftop Level
Room Size: 162 square feet m2
1 Queen Bed
Flex Room, 1 Queen Wall Bed, Rooftop Level

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 5, Garden view, Square feet - 162, Pets not allowed, Square meters - 15, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW
Room Size: 172 square feet m2
1 Queen Bed
1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

General

Number of bedrooms - 0, Wheelchair-width doorways, Ping - 5, Lever door handles, Transfer shower, Grab bar - near toilet, Lowered electrical outlets in bathroom, Doorway wheelchair width (inches) - 31, Square feet - 172, Low desk height (inches) - 22, Garden view, Shower grab bar height (inches) - 18, Bed count minimum 1, Toilet grab bar height (inches) - 18, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Low-height desk, Shower grab bar height (centimeters) - 45, Square meters - 16, Pets not allowed, Hand-held showerhead, Doorway wheelchair width (centimeters) - 80, Wheelchair accessible, Toilet grab bar height (centimeters) - 45, Number of bathrooms - 1, Lowered peephole/view port in door, Portable shower seat, Low desk height (centimeters) - 55, Private bathroom, Low counters/sink height (inches) - 22, Bed count maximum 1, Low counters/sink height (centimeters) - 55
1 Queen bed Rooftop Level
Room Size: 162 square feet m2
1 Queen Bed
1 Queen bed Rooftop Level

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 5, Garden view, Square feet - 162, Pets not allowed, Square meters - 15, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)
Room Size: 323 square feet m2
2 Twin Bunk Bed and Queen Bed
Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

General

Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 2, Garden view, Bed count maximum 3, Square feet - 323, Number of bathrooms - 2, Bed count minimum 3
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Nightly rates from:
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