Pension Happy Superior | House in Spindleruv Mlyn

| 8.6 (10 Reviews) | 1 Bedroom 1 Bathroom

Spindleruv Mlyn House | Pension Happy Superior

1 Bedroom House in Spindleruv Mlyn

While you're here, you can enjoy all the comforts of home and more, including free WiFi and an LCD TV, as well as a garden and heating. Other amenities include towels, tour/ticket assistance, multilingual staff, and housekeeping.

Amenities

Parking

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Fireplace/Heating

Bar

Guest Services

Breakfast

Child Friendly

Internet

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:00 pm minimum check-in age: 18

Check-out

Check-out before 10 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for eur 10 per night.

Payment Policy

Crib (infant bed) fee: eur 10 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Jan 25, 2025 09:09:51 PM

Review Score: 4

Summary: I recently stayed at this accommodation, which I booked through Hotels.com. Unfortunately, my experience was far from satisfactory due to misleading information, poor communication, and questionable hospitality. The listing on Hotels.com advertised a "triple room" with an image showing a single bed alongside a double bed. Assuming it was suitable for three people—my husband, my brother, and myself—I proceeded with the booking. However, the confirmation email indicated the booking was for two adults only. Concerned, I contacted the property prior to my stay, and the response was vague but reassuring, stating it was "fine" for three people with no mention of additional charges. Upon arrival, the property confirmed registration for two people and did not raise any issues about the third guest. However, on the last day during check-out, the staff unexpectedly demanded an additional fee for the third person. This sudden change in their stance felt dishonest and unprofessional, leaving me feeling misled. The breakfast consisted of very small portions served on tiny dishes, which felt stingy and insufficient for all-day skiers. Moreover, the host’s demeanour was unwelcoming, giving inconsistent instructions about which door or car park to use, creating an uncomfortable atmosphere. The misleading listing and lack of warmth reflect poorly on the property’s hospitality standards. I cannot recommend this accommodation and advise potential guests to approach with caution.

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FAQ's

Is this Pension Happy Superior pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pension Happy Superior have a swimming pool?

No, this Pension Happy Superior does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pension Happy Superior?

Best-rates for the Pension Happy Superior starts from $116 per night with includes Parking, TV, Balcony/Terrace, Security/Safety, Business Services, Skiing, Breakfast, Internet, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Bar, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pension Happy Superior a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this house 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the house has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pension Happy Superior wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pension Happy Superior has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pension Happy Superior?

Based on the information reported by the owner or manager, the Pension Happy Superior indicates 1 day stay policy at this house. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pension Happy Superior?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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