Is this The Looking Glass Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Looking Glass Hotel have a swimming pool?

No, this The Looking Glass Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Looking Glass Hotel?

Best-rates for the The Looking Glass Hotel starts from $163 per night with includes Wellness Facilities, Child Friendly, Internet, Balcony/Terrace, Bedding/Linens, Security/Safety, Toiletries, Guest Services, Entertainment, Air Conditioner, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Looking Glass Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Looking Glass Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Looking Glass Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Looking Glass Hotel?

Based on the information reported by the owner or manager, the The Looking Glass Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Looking Glass Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Looking Glass Hotel | Hotel in San Juan

9.4 (271 Reviews) | 1 Bathroom

San Mateo Hotel | The Looking Glass Hotel

Hotel in San Mateo, San Juan

Hotel in San Juan, near Casino del Mar at La Concha Resort
This smoke-free hotel features free WiFi in public areas.
Housekeeping is available on request.
The Looking Glass Hotel offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Memory foam beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with rainfall showerheads. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

Amenities

Air Conditioner

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Facility Overview

Bathrooms

Soap

Bathtub or shower

Toilet paper

Hair dryer (on request)

Towels

Rainfall showerhead

Private bathroom

Free toiletries

Toothbrush and toothpaste (on request)

Shampoo

Bedroom

Memory foam mattress

Air conditioning

Bed sheets

Egyptian cotton sheets

Premium bedding

Restaurant dining guide

Guidebooks/recommendations

Laptop-friendly workspace

Desk

Breakfast

Free bottled water

Parking

Offsite parking within 500 ft (USD 25 per day); reservations required

Accessibility

Stairway handrail height (inches): 30

This property does not have elevators

Grab bar near toilet

Area rugs in room

Front entrance ramp

Well-lit path to entrance

Wheelchair-accessible registration desk

Toilet grab bar height (inches): 33

Upper floors accessible by stairs only

Handrails in stairways

Shower grab bar height (inches): 34

Hand-held showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 44

Wheelchair-accessible bathroom vanity

Roll-in shower

Wheelchair accessible (may have limitations)

Wheelchair-accessible vanity height (inches): 24

Grab bar in shower

Height-adjustable showerhead

Smooth flooring in room

Tile flooring in room

Braille signage

3 stairs to reach property

Roll-in shower width (inches): 57

Entertainment

Netflix

Digital channels

Streaming services

Hulu

55-inch Smart TV

General

English

Spanish

Romance packages available

Smoke-free property

Guest Services

Housekeeping (on request)

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:30 pm early check-in fee: usd 50 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am late check-out fee: usd 50 late check-out subject to availability

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Nearby parking fee: usd 25 per day (500 ft away) early check-in fee: usd 50 (subject to availability) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Lourdes

Dec 1, 2025 12:12:23 AM

Review Score: 10

Summary: 💙

See All Reviews

Room Arrangement

Room Info	Facilities
Queen Basic Room Room Size: 135 square feet m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, Room and bed type depend on availability check-in, Square feet - 135, Square meters - 13, Bed count minimum 1, Bed count maximum 1
First Floor Deluxe Suite (2 Twin XLs or 1 King) Room Size: 328 square feet m² 2 Twin Beds 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Electric kettle, Square feet - 328, Microwave, Room and bed type depend on availability check-in, Sofa bed, Extra bed count 2, Mini-fridge, Square meters - 30, Rollaway/extra beds (free), Separate sitting area, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 2
Queen Deluxe Room Room Size: 200 square feet m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Square meters - 19, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Square feet - 200
Queen Standard Room Room Size: 135 square feet m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Room and bed type depend on availability check-in, Square feet - 135, Square meters - 13, Bed count minimum 1, Bed count maximum 1
Traditional Suite Room Size: 290 square feet m² 2 King Bed and Double Sofa Bed	General Ping - 8, Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Microwave, Room and bed type depend on availability check-in, Square meters - 27, Sofa bed, Extra bed count 2, Mini-fridge, Rollaway/extra beds (free), Square feet - 290, Separate sitting area, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
First Floor Budget Queen Room Size: 139 square feet m² 1 Queen Bed	General Square feet - 139, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, Room and bed type depend on availability check-in, Square meters - 13, Bed count minimum 1, Bed count maximum 1
King Standard Room Room Size: 185 square feet m² 1 King Bed	General Number of living rooms 0, Mini-fridge, No rollaway/extra beds, Number of bedrooms - 0, Electric kettle, Ping - 5, Square meters - 17, Room and bed type depend on availability check-in, Square feet - 185, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
First Floor Junior Suite (2 Twin XLs or 1 King) Room Size: 207 square feet m² 2 Large Twin Beds 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Electric kettle, Square feet - 207, Ping - 6, Square meters - 19, Room and bed type depend on availability check-in, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 2
First Floor ADA Queen Standard Room Size: 219.50 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Ping - 6, Room and bed type depend on availability check-in, Square feet - 219.50, Doorway wheelchair width (centimeters) - 104, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Square meters - 20, Doorway wheelchair width (inches) - 41, No rollaway/extra beds, Low counters/sink height (centimeters) - 84, Low counters/sink height (inches) - 33, Bed count minimum 1, Bed count maximum 1